Vivid Seats was created out of a genuine love for attending live events. We all feel the anticipation right after the lights go down. We remember the sounds of the orchestra pit tuning their instruments to deliver enchanting musical scores and standing ovations. We remember the blazing guitar solos, the last second scores, the come-from-behind wins, and screams of the fans. Going to live events gives you the chance to live the music, live the culture, and live the glory that builds the vivid memories and unique stories that will last a lifetime! That's why we named our company Vivid Seats... "Vivid" comes from the Latin word "vivere" which means "to live." OUR PURPOSE

We know that the live event experience starts long before you step into the venue. From the moment you learn about the event, you start figuring out if you can go, who you want to go with, and where you want to sit. Those decisions are all part of what can make the experience great... or, on the other hand, a frustrating hassle. With this in mind, we built Vivid Seats to have the best tools in the industry for you to learn, shop, share, plan, and organize your live event experience. We continually invest in our site's functionality and information base so that you can go from start-to-finish faster and easier than you could on any other ticket broker's website.


We also know that the industry still carries the remnants of an unprofessional history caused by the practices of some questionable characters. Nobody likes getting ripped off and no one wants to worry about their tickets. To allay any concerns you may have about purchasing your tickets, we will go on record to say we are 100% safe and secure. Period. We back all our tickets with a 100% guarantee. Our service fee covers the rigorous screening process we apply to all the sellers on our website. Some of our competitors let just about anyone sell a ticket-we don't. We invest in the process and infrastructure so that fans can purchase tickets to live events, worry-free.


Vivid Seats is a full service ticket marketplace that leads the industry in customer service. We have nearly a decade of professional experience satisfying our thousands of loyal customers and corporate clients. We are here to help you from start to finish...any time...all the time. Getting the right seats at the right price in a fast-moving market requires skilled, efficient, professional coordination. This encapsulates our commitment to customer service.

We are the gateway to your spectacular and memorable live event experiences-we want you to look forward to your upcoming concert, show, or game with confidence, peace of mind, and genuine happiness and excitement, every step of the way. Vivid Seats is your ticket to live events!

Vivid Seats Ltd.
2632 N Halsted St.
Chicago, IL 60614

Toll-Free: 1-866-848-8499
International: 925-264-3770
(Phone Operators available weekdays 9AM-6PM CST, Saturday 9AM-5PM CST)


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